Terraworks Limited is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable laws, including the Nigeria Data Protection Act 2023. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal data when you visit our website (terraworksgroup.com), submit inquiries, book site visits, request information about our properties or services, or interact with us in any other way.

By accessing or using our website or by providing us with your personal information, you consent to the collection, use, and processing of your data as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or provide us with your personal information.

1. Information We Collect

We collect personal information that you voluntarily provide to us, such as your full name, email address, phone number, and any details included in your inquiries or messages (for example, preferred property type, budget range, or specific questions about our developments). We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, time and date of access, and referring/exit pages. This helps us understand how visitors use our site and improve its functionality and user experience.

2. How We Use Your Information

We use the personal information we collect to respond to your inquiries, provide details about our residential and commercial developments, schedule site visits or consultations, and follow up on your interest in our properties or services. We may also use your information to send you occasional updates or newsletters about new projects, market insights, or company news — but only if you have given us your consent to do so. Additionally, we analyze website usage patterns to enhance the performance, security, and content of our site, and we may use your data to comply with legal obligations, prevent fraud, or protect the rights and safety of Terraworks Limited, our clients, or the public.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with trusted third-party service providers who assist us in operating our website, sending emails, analyzing usage, or providing other technical support — and only under strict confidentiality agreements. We may also disclose information if required by law, in response to valid legal requests, or to protect our rights, property, or safety and that of our clients or the public. In the event of a business transition (such as a merger or acquisition), your information may be transferred as part of that transaction, subject to continued protection under this policy.

4. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (for example, for tax, accounting, or contractual obligations). Once that period ends, we securely delete or anonymize your data. We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

Under the Nigeria Data Protection Act 2023, you have the right to access, correct, update, or request deletion of your personal data held by us. You may also object to or restrict certain processing activities, and — where our processing is based on consent — withdraw that consent at any time. To exercise any of these rights, please contact us using the details below. We will respond to your request in accordance with applicable law and within the required timeframes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze site usage, and deliver better content. Essential cookies are necessary for the site to function properly, while analytics cookies help us understand visitor behavior. You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (or contact us directly if no separate policy exists yet).

7. International Transfers

If we transfer your personal data outside Nigeria (for example, to cloud service providers), we ensure that appropriate safeguards are in place to protect your information in line with Nigerian data protection requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the revised terms.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: